ROBI Support

App Store name: ROBI · Bundle ID: com.itcarrot.robi

ROBI is a private business operations app for authorized users. Support covers account access, Telegram two-factor login, mobile app issues, reports, transactions, and business data workflows.

Contact Support

Email: support@itcarrot.com

Website: https://robi.itcarrot.com

Before Contacting Support

Check that you are using the email assigned by your ROBI administrator.
Confirm that Telegram two-factor authentication is connected to your account.
Include the screen name, error message, approximate time, and device model when reporting an issue.

App Review

For Apple App Review, use the built-in demo mode from the login screen. It opens sample data without requiring production credentials or Telegram two-factor access.